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kishor.d avatar image
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configuration download error during my eikon installation!

THOMSON REUTERS EIKON Desktop 4.0.35 (build 150323) Error description: Configuration Download Error The application failed to download the product configuration. Possible causes: • you are not connected to the network • the Thomson Reuters Platform is encountering problems • the desktop configuration is incorrect Please restore the network connection or contact your system administrator. --------------------------------- Technical Information: 'CBootstrapImpl::LoadProviders' ---------------------------------

Please suggets me on this.

eikoneikon-app-studioconfiguration
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Zhenya Kovalyov avatar image
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This is a technical issue, you need to open a ticket with Thomson Reuters support desk.

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