Hi @daniel.yuen

Please work through the tutorials before you start coding your application - starting from the first relevant 'Connect to' tutorial i.e.

Connect to Refinitiv Real-Time - Optimized (cloud connection)

OR

Connect to RTDS (deployed ADS connection)

Working through the tutorials will make things much clearer and hopefully save you time in the long run.

For example, the above tutorials will show you that you should use StreamID:1 for the Login request.

I don't see your code for the Login request, but I suspect you are using 0 or 1 for the Login streamID and then closing the stream when you call _send_close_stream_request with the Login StreamID. When you close the Login Stream - you are logging out and closing the connection.

Also, if you are not interested in streaming data and only want to snapshot the current price for an instrument, you can use the Snapshot feature which will request the instrument and close the stream once you receive the price - saving you the effort of closing the stream.

Snapshot Request

e.,g.

{
  "ID":2,
  "Key":{
    "Name":"VOD.L"
  },
  "Streaming":false
}

Hi @daniel.yuen

You need to use a unique Stream ID for each new item you open a stream for. So, you need to keep a StreamID counter or something similar which you can increment etc.

Once you close a stream you can re-use a StreamID if required.

See the Request Data Tutorial for details on StreamID.

You can see that after I subscribed to the first one it worked. then after I subscribed to the 2nd "0700.HK' i received message "

WebSocket Closed for session1" despite with a different ID. I also tried close the first connection first (calling _sending_close_stream_request) but it did not help.

Log messages

---

RECEIVED on session1:

SENT on session1:

{

"ID":0,

"Key":{

"Name":"/0005.HK",

"Service":"ELEKTRON_DD"

}

}

RECEIVED on session1:

20210511 13:47:44 - /0005.HK: 48.6/48.65, 49.15/49.2

RECEIVED on session1:

20210511 13:47:51 - /0005.HK: 48.6/48.65, 0/0

RECEIVED on session1:

RECEIVED on session1:

SENT on session1:

{

"Type":"Pong"

}

RECEIVED on session1:

RECEIVED on session1:

RECEIVED on session1:

RECEIVED on session1:

SENT on session1:

{

"Type":"Pong"

}

RECEIVED on session1:

20210511 13:48:30 - /0005.HK: 48.6/48.65, 0/0

RECEIVED on session1:

RECEIVED on session1:

RECEIVED on session1:

RECEIVED on session1:

RECEIVED on session1:

SENT on session1:

{

"Type":"Pong"

}

RECEIVED on session1:

SENT on session1:

{

"ID":0,

"Type":"Close"

}

SENT on session1:

{

"ID":1,

"Key":{

"Name":"/0700.HK",

"Service":"ELEKTRON_DD"

}

}

WebSocket Closed for session1

Reconnect to the endpoint for session1 after 3 seconds...

Connecting to WebSocket wss://amer-3-t2.streaming-pricing-api.refinitiv.com:443/WebSocket for session1...

WebSocket successfully connected for session1!

Codes Snippets

---

session1 = WebSocketTestSession("session1", hostList[0], sts_token, position)
session1.connect()

time.sleep(8)
if session1.logged_in:
    # session1._send_market_price_request('/TRI.N')
    session1._send_market_price_request('/0005.HK')
    #
    time.sleep(60)
    session1._send_close_stream_request(0)

if session1.logged_in:
    session1._send_market_price_request('/0700.HK')

def _send_market_price_request(self, ric_name):
    """ Create and send simple Market Price request """
    mp_req_json = {
        'ID': self.subscription_count,
        'Key': {
            'Name': ric_name,
            'Service': service
        },
    }
    self.subscription_count += 1
    self.web_socket_app.send(json.dumps(mp_req_json))
    print("SENT on " + self.session_name + ":")
    print(json.dumps(mp_req_json, sort_keys=True, indent=2, separators=(',', ':')))

def _send_close_stream_request(self, stream_id):
    """ Create and send simple Market Price request """
    mp_req_json = {
        'ID': stream_id,
        'Type': 'Close',
    }
    self.web_socket_app.send(json.dumps(mp_req_json))
    print("SENT on " + self.session_name + ":")
    print(json.dumps(mp_req_json, sort_keys=True, indent=2, separators=(',', ':')))