Can you try the RDP python sample - and see if the behavior is same. Are you behind a firewall/proxy?

Are you able to successfully use API playground?

I tried loggin in right now and it works:

>>> python rdpToken.py 
Getting OAuth access token... 
. 
. 
Getting a new token using Password Grant... 
Requesting from TOKEN_ENDPOINT: https://api.refinitiv.com/auth/oauth2/v1/token 
Saving the new token

@CT Grid Support,

Can you provide more details - which endpoint are you connecting to and what is the RIC? I presume you are connecting to cloud and not a local enterprise platform.

I tried amer-3 in cloud multiple times and was able to get data.

Right now I am getting 500 in response to request sent to

https://api.refinitiv.com/auth/oauth2/beta1/token

I can see that you are still using the beta2 URL. Please note the change to v1

Actually right now the auth URL started to work but still the endpoint replies with Type: Ping when we try to open WS connection. We expect Data: Ok there. The endpoint we use is emea-1.pricing.streaming.edp.thomsonreuters.com . I will try Python script later, but is there anything wrong with this endpoint?

Yes, there seems to be some issue with emea-* endpoint. If you wait long enough (about 20 seconds), your will receive this status message:

RECEIVED:
[
  {
    "Domain":"Login",
    "ID":1,
    "Key":{
      "Name":"AQIC5wM2LY4SfczkHaJTMllYQCXlINhiYt6Zt4BPpVp0R%2F8%3D%40AAJTSQACMjAAAlNLABM3NDM1NjUwNTYyMjY5MzM0ODI0AAJTMQACMzM%3D%23"
    },
    "State":{
      "Code":"Timeout",
      "Data":"Suspect",
      "Stream":"Closed",
      "Text":"A21: Access Denied. Timed out waiting for response from DACS server. Try request again."
    },
    "Type":"Status"
  }
]

I will raise this internally. Meanwhile please use other ednpoints like amer-2 or amer-3.