Hello, when I try the get_timeseries() command in the python library, I get the following error:
ek.get_timeseries('AAPL.O', interval='hour')
2020-10-12 17:40:13,064 P[3600] [MainThread 16964] Error code 404 | Client Error: <HTML><HEAD>
<TITLE>Network Error</TITLE>
</HEAD>
<BODY>
<FONT face="Helvetica">
<big><strong></strong></big><BR>
</FONT>
<blockquote>
<TABLE border=0 cellPadding=1 width="80%">
<TR><TD>
<FONT face="Helvetica">
<big>Network Error (dns_unresolved_hostname)</big>
<BR>
<BR>
</FONT>
</TD></TR>
<TR><TD>
<FONT face="Helvetica">
Your requested host "localhost" could not be resolved by DNS.
</FONT>
</TD></TR>
<TR><TD>
<FONT face="Helvetica">
</FONT>
</TD></TR>
<TR><TD>
<FONT face="Helvetica" SIZE=2>
<BR>
For assistance, contact your network support team.
</FONT>
</TD></TR>
</TABLE>
</blockquote>
</FONT>
</BODY></HTML>
Traceback (most recent call last):
File "<stdin>", line 1, in <module>
File "C:\Users\QX6145\AppData\Roaming\Python\Python37\site-packages\eikon\time_series.py", line 182, in get_timeseries
ts_result = eikon.json_requests.send_json_request(TimeSeries_UDF_endpoint, payload, debug=debug)
File "C:\Users\QX6145\AppData\Roaming\Python\Python37\site-packages\eikon\json_requests.py", line 131, in send_json_request
_raise_for_status(response)
File "C:\Users\QX6145\AppData\Roaming\Python\Python37\site-packages\eikon\json_requests.py", line 270, in _raise_for_status
raise EikonError(response.status_code, error_msg)
eikon.eikonError.EikonError: Error code 404 | Client Error: <HTML><HEAD>
<TITLE>Network Error</TITLE>
</HEAD>
<BODY>
<FONT face="Helvetica">
<big><strong></strong></big><BR>
</FONT>
<blockquote>
<TABLE border=0 cellPadding=1 width="80%">
<TR><TD>
<FONT face="Helvetica">
<big>Network Error (dns_unresolved_hostname)</big>
<BR>
<BR>
</FONT>
</TD></TR>
<TR><TD>
<FONT face="Helvetica">
Your requested host "localhost" could not be resolved by DNS.
</FONT>
</TD></TR>
<TR><TD>
<FONT face="Helvetica">
</FONT>
</TD></TR>
<TR><TD>
<FONT face="Helvetica" SIZE=2>
<BR>
For assistance, contact your network support team.
</FONT>
</TD></TR>
</TABLE>
</blockquote>
</FONT>
</BODY></HTML>
Any idea why? thank you in advance.
