@cbhavsar

Please change the codes when you get a string from

Encoding.ASCII.GetString

to

Encoding.UTF8.GetString

As far as I understand .NET Console mode does not use UTF-8 if want to display the update/down arrow you can add

Console.OutputEncoding = Encoding.UTF8;

Before you print the output and redirect the output to file and open it in a text editor which support UTF-8

You should see the output like the below output from .NET EDP example.

RECEIVED:
{
....
SENT:
{
  "ID": 2,
  "Key": {
    "Name": "/TRI.N",
    "Service": "ELEKTRON_DD"
  }
}
RECEIVED:
[
  {
    "ID": 2,
    "Type": "Refresh",
    "Key": {
      "Service": "ELEKTRON_DD",
      "Name": "/TRI.N"
    },
    "State": {
      "Stream": "Open",
      "Data": "Ok",
      "Text": "*All is well"
    },
    "Qos": {
      "Timeliness": "Realtime",
      "Rate": "JitConflated"
    },
    "PermData": "AwEBQBfA",
    "SeqNumber": 22656,
    "Fields": {
      "PROD_PERM": 4017,
      "RDNDISPLAY": 64,
      "DSPLY_NAME": "THOMSON REUTER/d",
      "RDN_EXCHID": "NYS",
      "TRDPRC_1": 67.89,
      "TRDPRC_2": 67.89,
      "TRDPRC_3": 67.89,
      "TRDPRC_4": 67.89,
      "TRDPRC_5": 67.85,
      "NETCHNG_1": -1.9,
      "HIGH_1": 69.7,
      "LOW_1": 67.85,
      "PRCTCK_1": "⇩",
      "CURRENCY": "USD",
      "TRADE_DATE": "2020-05-06",
      "TRDTIM_1": "20:00:00",
      "OPEN_PRC": 69.05,
      "HST_CLOSE": 69.79,
      "BID": 0.0,
      "BID_1": 67.87,
      "BID_2": 67.83,
      "ASK": 0.0,
      "ASK_1": 67.91,
      "ASK_2": 67.86,
      "NEWS": "YYYY",
      "NEWS_TIME": "22:33:22",
      "BIDSIZE": 0,
      "ASKSIZE": 0,
      "ACVOL_1": 187929,
      "EARNINGS": 0.9095,
      "YIELD": 2.2389,
      "PERATIO": 74.6487,
      "DIVIDENDTP": "  ",
      "DIVPAYDATE": "2020-06-15",
      "EXDIVDATE": "2020-05-20",
      "CTS_QUAL": "CLS",
      "BLKCOUNT": 2,
      "BLKVOLUM": 24530,
      "TRD_UNITS": "6DP ",
      "PCTCHNG": -2.7225,
      "DJTIME": null,
      "CLOSE_BID": 67.92,
      "CLOSE_ASK": 67.93,
      "DIVIDEND": 1.52,
      "UPLIMIT": 0.0,
      "LOLIMIT": 0.0,
      "NUM_MOVES": 2014,
      "OFFCL_CODE": "000884903709",
      "HSTCLSDATE": "2020-05-05",
      "YRHIGH": 82.5,
      "YRLOW": 52.23,
      "TURNOVER": null,
      "BOND_TYPE": null,
      "BCKGRNDPAG": null,
      "YCHIGH_IND": null,
      "YCLOW_IND": null,
      "CUM_EX_MKR": "   ",
      "PRC_QL_CD": "   ",
      "PRC_QL2": "D15",
      "TRDVOL_1": null,
      "LOT_SIZE_A": 100,
      "RECORDTYPE": 113,
      "BID_MMID1": null,
      "ASK_MMID1": null,
      "OPTION_XID": "XABCEH",
      "YRHIGHDAT": "2020-02-25",
      "YRLOWDAT": "2020-03-23",
      "IRGPRC": 67.9,
      "IRGVOL": 26,
      "IRGCOND": "ODD",
      "TIMCOR": null,
      "INSPRC": null,
      "INSVOL": null,
      "INSCOND": null,
      "SALTIM": "22:30:00",
      "BCAST_REF": "TRI.TO",
      "OFF_CD_IND": "CUS",
      "GEN_VAL3": 0.0,
      "GEN_VAL4": 0.0,
      "GV1_TEXT": " ",
      "GV2_TEXT": " ",
      "GV3_TEXT": " ",
      "GV4_TEXT": "   I",
      "SEQNUM": 2327797,
      "PRNTYP": " ",
      "QUOTIM": "20:00:00",
      "GV1_FLAG": "S",
      "GV2_FLAG": " ",
      "GV3_FLAG": " ",
      "GV4_FLAG": " ",
      "OFF_CD_IN2": null,
      "OFFC_CODE2": "CMNPTKzBegXA",
      "EXCHTIM": "22:30:00",
      "YRHI_IND": "Yr.High ",
      "YRLO_IND": "Yr.Low  ",
      "PREF_DISP": 5752,
      "VOL_X_PRC1": 68.6355,
      "CLOSE_TIME": "00:04:07",
      "ODD_VOLUME": 31849,
      "ADJUST_CLS": 67.89,
      "STOCK_TYPE": " ",
      "IMP_VOLT": null,
      "RDN_EXCHD2": "NYS",
      "YEAR_FCAST": "08O",
      "IRGVAL": 16,
      "LIST_MKT": "N",
      "PCT_ABNVOL": 1.2261,
      "BC_10_50K": 2,
      "BC_50_100K": null,
      "BC_100K": null,
      "PMA_50D": 68.4324,
      "PMA_150D": 71.251,
      "PMA_200D": 70.3269,
      "VMA_10D": 153280,
      "VMA_25D": 168059,
      "VMA_50D": 236033,
      "OPN_NETCH": -0.74,
      "PREV_DISP": 0,
      "PRC_QL3": "RPB",
      "52WK_HIGH": 82.5,
      "52WK_LOW": 52.23,
      "MPV": "INT ",
      "OFF_CLOSE": 67.89,
      "QUOTE_DATE": "2020-05-06",
      "VWAP": 68.6355,
      "PROV_SYMB": "TRI",
      "52W_HDAT": "2020-02-25",
      "52W_HIND": null,
      "52W_LDAT": "2020-03-23",
      "52W_LIND": null,
      "BID_ASK_DT": "2020-05-06",
      "CRSTRD_PRC": null,
      "ISIN_CODE": "CA8849037095",
      "MNEMONIC": "TRI",
      "LOLIMIT_2": null,
      "UPLIMIT_2": null,
      "TRDTIM_MS": 72001765,
      "SALTIM_MS": 81000001,
      "QUOTIM_MS": 72000022,
      "TIMCOR_MS": null,
      "BLK_PRC1": 67.89,
      "PDTRDPRC": null,
      "PREDAYVOL": null,
      "PDTRDDATE": null,
      "SEQNUM_QT": 34431492,
      "FIN_STATUS": "N",
      "LS_SUBIND": " ",
      "IRG_SUBIND": " ",
      "TRADE_ID": "52983577262411",
      "MKT_STATUS": "3",
      "TRD_TYPE": "3",
      "IPO_PRC": null,
      "ODD_PRC": 67.9,
      "RCS_AS_CLA": " ",
      "IMB_ACT_TP": null,
      "IMB_SH": null,
      "IMB_SIDE": null,
      "IMB_TIM_MS": null,
      "TRD_THRU_X": " ",
      "IRG_TDTH_X": " ",
      "IRGDATE": "2020-05-06",
      "TURN_BLOCK": 1677563.46,
      "DOM_EQ_ID": "CMNPTKzBegXA",
      "DOM_OPT_ID": "PWXYZ",
      "CUSIP_CD": "884903709",
      "LSTSALCOND": "   M",
      "IRGSALCOND": "   I",
      "INSSALCOND": null,
      "THRESH_IND": "1",
      "CANCEL_IND": null,
      "RETRAN_IND": "1",
      "CONTEXT_ID": 1070,
      "IRG_TRDID": "52983577204016",
      "PRC_TICK": 0.01,
      "VWAP_VOL": 187929,
      "OPEN_T_MS": 48600708,
      "POST_PANEL": "08O",
      "IRG_SEQNO": 2287123,
      "INS_SEQNO": null,
      "OFF_CL_TIM": "00:04:07",
      "DDS_DSO_ID": 8310,
      "SPS_SP_RIC": ".[SPSCDSAM0202",
      "SETL_TYPE": "NRM",
      "BOOK_STATE": "N",
      "HALT_REASN": " ",
      "SH_SAL_RES": "N",
      "BID_COND_N": "R",
      "ASK_COND_N": "R",
      "CAN_PRC": null,
      "CAN_VOL": null,
      "CAN_COND": null,
      "CAN_COND_N": null,
      "CAN_TRD_ID": null,
      "REPORT_VOL": 187929,
      "TRD_STATUS": "N ",
      "HALT_RSN": "  ",
      "HALT_DATE": "2020-03-18",
      "CTRDTIM_MS": null,
      "CTRDTIM": null,
      "INSTRD_TIM": null,
      "OFF_CLS_DT": "2020-05-06",
      "CAN_DATE": null,
      "INSTRD_DT": null,
      "PD_SEQNO": null,
      "BLKTRDVOL": 13994,
      "PDACVOL": null,
      "AC_VOL_CRS": 0,
      "ODD_TRDVOL": 26,
      "ELG_NUMMOV": 1031,
      "BLK_SEQNO": 2288124,
      "ODD_SEQNO": 2287123,
      "CRS_SEQNO": null,
      "CRS_TRDVOL": null,
      "CRS_NUMOV": null,
      "PREMKT_VOL": null,
      "AFTMKT_VOL": null,
      "AC_TRN_CRS": null,
      "SEE_RIC": null,
      "BCASTREF32": null,
      "QTE_ORIGIN": "S",
      "CAN_TDTH_X": null,
      "CAN_SUBIND": null,
      "PD_TDTH_X": null,
      "PD_SUBIND": null,
      "INS_TDTH_X": null,
      "INS_SUBIND": null,
      "XMIC_CODE": "XNYS",
      "CRSSALCOND": null,
      "PD_SALCOND": null,
      "RCS_AS_CL2": null,
      "PD_TRDID": null,
      "PERIOD_CD2": null,
      "INS_TRDID": null,
      "BLK_TRDID": "52983577260855",
      "CRS_TRDID": null,
      "ODD_TRDID": "52983577204016",
      "REG_PILOT": null,
      "INST_PHASE": "   ",
      "RETAIL_INT": "   ",
      "LIMIT_IND2": "LPB",
      "LIMIT_INDQ": "   ",
      "MK_STATUS": null,
      "LULD_TM_MS": 72030010,
      "INSTIM_MS": null,
      "IRGTIM_MS": 71999925,
      "LULD_T2_MS": null,
      "BLK_DATE": "2020-05-06",
      "CRS_DATE": null,
      "ODD_DATE": "2020-05-06",
      "HLT_RSM_DT": "2020-03-18",
      "PREMKT_DT": null,
      "AFTMKT_DT": null,
      "LMT_REFPR2": null,
      "AUC_EX_NO": null,
      "PREMKT_PRC": null,
      "AFTMKT_PRC": null,
      "ODDSALCOND": "   I",
      "BLKSALCOND": " 6  ",
      "SECUR_ST": "F",
      "BLK_FLAG": null,
      "VWAP_FLAG": null,
      "CAN_TERMS": null,
      "NBBO_IND": "4  ",
      "HELD_T_IND": "   ",
      "LMT_TYPE": null,
      "LMT_TYPE2": null,
      "BLKTIM_MS": "20:00:01.764",
      "PDTRDTM_MS": null,
      "ORDRECV_MS": "20:00:00.022",
      "TRDRECV_MS": "22:30:00",
      "ORDREC2_MS": null,
      "TRDREC2_MS": null,
      "CRSTIM_MS": null,
      "HLT_RSM_MS": "17:11:17.154",
      "ODDTIM_MS": "19:59:59.925",
      "HALT_TM_MS": "16:56:17.05",
      "OFF_CLS_MS": "00:04:07.842",
      "PREMKT_NS": null,
      "AFTMKT_NS": null,
      "CNTX_VER_N": null,
      "DM_TYPE": null,
      "ELG_ACVOL": 156080,
      "ELG_TNOV": 10713819.5,
      "ODDTRN_UNS": 2184783.155,
      "TRNOVR_UNS": 12898602.655,
      "ACVOL_UNS": 187929
    }
  }
]
RECEIVED:
[
  {
    "Type": "Ping"
  }
]

Hi @cbhavsar

The PRCTCK_1 field is an enumerated field and it can contain an UpTick or DownTick symbol - what I suspect may be happening here is that the ERT in Cloud server may not be doing the appropriate conversion - fairly certain I would expect to receive "⇧"’ etc

Normally for a non-websocket connection, the developer receives a hex enum value for uptick/downtick and they can then process + convert that accordingly for display purposes.

I will try and do some research here but I recommend you raise a support ticket with the "ERT in Cloud" team so they can investigate further.

Hello @cbhavsar

The PRCTCK_1 field is enumerates field that contains direction of price movement ("TICK:UP/DOWN" ) from the previous trade or "Last" price.

I have tested with market_price_edpgw_service_discovery.py ERT in Cloud demo application and the dmo shows "\u21e9" which is a unicode character for downward arrow.

RECEIVED on session1:
[
  {
    "Fields":{
      ...
      "NETCHNG_1":-1.9,
      "OPEN_PRC":69.05,
      "PRCTCK_1":"\u21e9",
      "TRDPRC_1":67.89,
      "TRDPRC_2":67.89,
      "TRDPRC_3":67.89,
      "TRDPRC_4":67.89,
      "TRDPRC_5":67.85,
     
    },
    "ID":2,
    "Key":{
      "Name":"/TRI.N",
      "Service":"ELEKTRON_DD"
    },
 ...
    "Type":"Refresh"
  }
]

Do you encounter this issue with all items? Do you environment/application handle unicode characters?

Hi,

I just checked on c# sample application MarketPriceEdpGwAuthenticationExample it is coming as ???

i.e.

"ID": 2,

"Type": "Refresh",

"Key": {

"Service": "ELEKTRON_DD",

"Name": "/TRI.N"

},

"State": {

"Stream": "Open",

"Data": "Ok",

"Text": "*All is well"

},

"Qos": {

"Timeliness": "Realtime",

"Rate": "JitConflated"

},

"PermData": "AwEBQBfA",

"SeqNumber": 22656,

"Fields": {

"PROD_PERM": 4017,

"RDNDISPLAY": 64,

"DSPLY_NAME": "THOMSON REUTER/d",

"RDN_EXCHID": "NYS",

"TRDPRC_1": 67.89,

"TRDPRC_2": 67.89,

"TRDPRC_3": 67.89,

"TRDPRC_4": 67.89,

"TRDPRC_5": 67.85,

"NETCHNG_1": -1.9,

"HIGH_1": 69.7,

"LOW_1": 67.85,

"PRCTCK_1": "???",

"CURRENCY": "USD",

"TRADE_DATE": "2020-05-06",

"TRDTIM_1": "20:00:00",

Hi @cbhavsar

I can also confirm that using a C# example I see '???' - but with Python, for example, I see "\u21e9 " - so this could be related to .NET or the Json dll etc.

Are you able to raise a support ticket so it can be investigated offline in more detail?

Yes, I am looking to open support ticket for the same

Yes it is working as suggested Thanks.