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a.savelev avatar image
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Elektron: 0#.DJI - Access Denied: User req to IDN for Exch - EXALL

There is status message with "Access Denied: User req to IDN for Exch - EXALL" received when I try to start ric chain traversal of 0#.DJI with electron api.

From EmaTrace_13170613312238.xml :

"""

<!-- End Message (Channel IPC descriptor = 472) -->
<!-- Outgoing Message (Channel IPC descriptor = 472) -->
<!-- Time: 13:16:26:093 -->
<!-- rwfMajorVer="14" rwfMinorVer="0" -->
<requestMsg domainType="RSSL_DMT_MARKET_PRICE" streamId="4" containerType="RSSL_DT_NO_DATA" flags="0x44 (RSSL_RQMF_STREAMING|RSSL_RQMF_HAS_QOS)" qosDynamic="0" qosRate="1" qosTimeliness="1" dataSize="0">
    <key flags="0x3 (RSSL_MKF_HAS_SERVICE_ID|RSSL_MKF_HAS_NAME)" serviceId="467" name="0#.DJI" />
    <dataBody></dataBody>
</requestMsg>
<!-- End Message (Channel IPC descriptor = 472) -->

<!-- Incoming Message (Channel IPC descriptor = 472) -->
<!-- Time: 13:16:26:140 -->
<!-- rwfMajorVer="14" rwfMinorVer="0" -->
<statusMsg domainType="RSSL_DMT_MARKET_PRICE" streamId="4" containerType="RSSL_DT_NO_DATA" flags="0x28 (RSSL_STMF_HAS_MSG_KEY|RSSL_STMF_HAS_STATE)" dataState="RSSL_DATA_SUSPECT" streamState="RSSL_STREAM_CLOSED" code="RSSL_SC_NOT_ENTITLED" text="Access Denied: User req to IDN for Exch - EXALL" dataSize="0">
    <key flags="0x7 (RSSL_MKF_HAS_SERVICE_ID|RSSL_MKF_HAS_NAME|RSSL_MKF_HAS_NAME_TYPE)" serviceId="467" name="0#.DJI" nameType="1" />
    <dataBody></dataBody>
</statusMsg>
<!-- End Message (Channel IPC descriptor = 472) -->
<!-- Outgoing Message (Channel IPC descriptor = 472) -->
<!-- Time: 13:16:51:490 -->
<!-- rwfMajorVer="14" rwfMinorVer="0" -->
<closeMsg domainType="RSSL_DMT_LOGIN" streamId="1" containerType="RSSL_DT_NO_DATA" flags="0x0" dataSize="0">
    <dataBody></dataBody>
</closeMsg>

"""

Here this is complete trace file ematrace-13170613312238.zip

Can you please make it clear is it api misuse or something else is abusing?

elektronrefinitiv-realtimeelektron-sdkc++chain-ric
ematrace-13170613312238.zip (2.1 KiB)
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1 Answer

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David Thomas avatar image
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@a.savelev

This is not a misuse, the status message received from the server indicates that the request has failed because 0#.DJI requires the user to have entitlement to an Exchange: "EXALL", this is defined within the entitlement system and has not been assigned to the user.

Please contact your account manager if you think this should be added.

FYI: You can also lookup the entitlement required for a particular item using the product code lookup on myaccount portal.

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