We're having problems logging in. We get an exception
Exception Type='OmmInvalidUsageException', Text='login failed (timed out after waiting 45000 milliseconds) for 99.81.184.120:14002)', ErrorCode='-4052'
loggerMsg
TimeStamp: 15:20:33.366
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
Instance Name Consumer_1_1
RsslReactor 0x000002044C66C3F0
RsslChannel 0x000002044C66C3F0
Error Id -1
Internal sysError 0
Error Location C:\src\thirdparty\vcpkg\buildtrees\refinitiv-rtsdk\src\fe88622ca1-b5388b82a8.clean\Cpp-C\Eta\Impl\Reactor\rsslReactorWorker.c:1324
Error Text Initialization timed out.
loggerMsgEnd
EmaConfig.xml is as in the connection tutorial except for the channel 1 host that's set to:
contrib1-emea1.uat.platform.refinitiv.com
port: 433 or 14002 both timeouts.
username & password is set programmatically as given by the account representative for uat/dev and clientId as the app_key gererated using the dev portal login.
Please advice