App was built by Updata Analytics from the supplied ApiDemo for the EikonDesktopAPI – TimeSeriesDailyIntervalDemo.
When user run internal app (Time Series: Daily Interval Demo) and enter a normal RIC (i.e. EUR=) then the application appears running/thinking but nothing pops up. The window remains empty.
The result of the log file states:
2021-11-29 16:09:53,678 [1] INFO ThomsonReuters.Udap.Ipc.Managed.Common.BusAdapter.EikonBus [(null)] - EikonBus initialized.
2021-11-29 16:09:53,763 [1] INFO ThomsonReuters.Desktop.SDK.DataAccess.SubscriptionWatchdog [(null)] - Susbcription watchdog started.
2021-11-29 16:09:54,760 [1] INFO ThomsonReuters.Desktop.SDK.DataAccess.InternalDataServicesBase [(null)] - UDA client version: 2.3.0
2021-11-29 16:09:54,761 [1] INFO ThomsonReuters.Desktop.SDK.DataAccess.InternalDataServicesBase [(null)] - Remote UDA service version: 2.5.0
2021-11-29 16:10:24,802 [1] WARN ThomsonReuters.Desktop.SDK.DataAccess.InternalDataServicesBase [(null)] - A data provider initialization has failed; other data providers may however be available.
System.AggregateException: One or more errors occurred. ---> ThomsonReuters.Desktop.SDK.DataAccess.Exceptions.TimeSeriesException: The time allotted for contacting Time Series service has expired. ---> System.TimeoutException: The operation has timed out.
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
---> (Inner Exception #0) ThomsonReuters.Desktop.SDK.DataAccess.Exceptions.TimeSeriesException: The time allotted for contacting Time Series service has expired. ---> System.TimeoutException: The operation has timed out.
--- End of inner exception stack trace ---<---
2021-11-29 16:10:24,815 [1] ERROR ThomsonReuters.Desktop.SDK.DataAccess.TimeSeries.Impl.DataSubscription [(null)] - An error occured while processing Start request.
ThomsonReuters.Desktop.SDK.DataAccess.Exceptions.TimeSeriesException: The time allotted for contacting Time Series service has expired. ---> System.TimeoutException: The operation has timed out.
--- End of inner exception stack trace ---
