For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
1 0 0 3

Simple eikon query returns 404 error

Hi,


Starting this morning, I keep getting 404 errors from simple query in Python layer. Please see screenshot below. But the desktop app works fine.

Anyone has idea on how could this happen?


1636384465788.png


eikoneikon-data-apierror-404
1636384465788.png (24.7 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Note:


The screenshot was taken at my earlier attempt. The command I finally tried is:


ek.get_symbology(['AAPL.O'],from_symbol_type='ticker',to_symbol_type=['ISIN'])
Upvotes
Accepted
1.7k 2 4 7

Hi @chbrahmsliu ,

Have you tried rebooting the computer? this thread mentioned that it's fixed by the fresh reboot

If it's not working after the reboot, below are other threads with the same error message, could you please check that is there any case that can fix the issue on your machine?

Feel free to tell me in case there are any further questions

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Upvotes
1 0 0 3

Update: after rebooting and Clear Cache (eikon)


I got this different error:

1636386669374.png


1636386669374.png (33.9 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Click below to post an Idea Post Idea