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kengo_takahashi avatar image
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Backend error 'TR.EventType' and 'TR.EventType.date'

Hello, support team.


I'm use EIKON api. this command is error.

-------------------------------

import eikon as ek

ek.set_app_id('*************************')

df, err = ek.get_data(['1313.T'], fields=['TR.EventType']) --> Backend error 400

df, err = ek.get_data(['1313.T'], fields=['TR.EventType.date']) --> Backend error 400

df, err = ek.get_data(['1313.T'], fields=['TR.TickerSymbolCode']) --> no problem.

-------------------------------

It worked fine until Sep 17th.


Please research this issue.



Best regards,


eikoneikon-data-apiworkspaceworkspace-data-apirefinitiv-dataplatform-eikon
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1 Answer

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raksina.samasiri avatar image
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Hi @kengo_takahashi ,

I can run the code you posted without an error. (but using '1313.T', <NA> is returned so I tried with RIC '6501.T' instead and there's the data returned)

Could you please try to restart the Eikon Desktop app and/or your machine and retry running the code again?

If it's still not working, please set the debug log using the code below and copy-pasted the log here then we could do further investigation. Please also remove your credentials (applicationid, authorization) from the message before posting

ek.set_log_level(1)
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