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Cannot initiate Eikon python - Error on checking port 9000

Hello, since today I started getting this error below after initiating Eikon in Python using the code below. I've used the same code for years by now, today stopped working.


Any ideas?


ek.set_app_key(<my_key>)


=============================== ERROR MSG =============================

Error on checking port 9000 : HTTPConnectionPool(host='localhost', port=9000): Read timed out.

Error on checking port 9000 : HTTPConnectionPool(host='localhost', port=9000): Read timed out.

Error on checking port 36036 : HTTPConnectionPool(host='localhost', port=36036): Max retries exceeded with url: /api/v1/data (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x000002295CA5F388>: Failed to establish a new connection: [WinError 10061] No connection could be made because the target machine actively refused it'))

Error on handshake port None : Failed to parse: localhost:None

Port number was not identified.

Check if Eikon Desktop or Eikon API Proxy is running.


=============================== ERROR MSG =============================



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1 Answer

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@MJF

It looks like Eikon is not running properly. Please refer to Eikon Data API(Python) Troubleshooting to verify the problem.

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