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Getting " ssl.SSLError: [X509] PEM lib (_ssl.c:3732) " every time I try to set app key for Eikon Data API. Pls help

Hi there, I keep getting this error as I try to set Eikon App Key. I've followed all of the steps as mentioned in Quick Instruction manual. Attached is the screenshot for your reference. Pls help.. thank you in advance!

eikoneikon-data-apiworkspaceworkspace-data-apirefinitiv-dataplatform-eikon
val-error.jpg (44.1 KiB)
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Hi @akshay.kaushal

Please try to follow the steps in this troubleshooting guide.

I think it may relate to your company network policy.

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@akshay.kaushal

Could you try executing the following two lines of code?

import httpx
a = httpx.AsyncClient()

Do you reproduce the same error? If you do, the problem is in your Python environment. Enable logging in Python to help you troubleshoot it.

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