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Hi
One of user is seeing the below error message.
data, err = ek.get_data('7203.T', 'CF_LAST')
2021-04-08 13:28:04,411 P[492] [MainThread 8980] Error code 404 | Client Error:
2021-04-08 13:28:04,411 P[492] [MainThread 8980] HTTP request failed: EikonError-Client Error:
What should she do for this?
Regards,
Hiro
I checked the user's Eikon variant and the user should have API feature enabled.
I would suggest that you check the user company network policy / proxy / firewall with their IT team.
For network requirements, please contact Refinitiv Helpdesk at https://my.refinitiv.com/ and ask the helpdesk to escalate the ticket to Technical Service Group.
Please refer to this troubleshooting.
Hi @chavalit.jintamalit
Thank you for your reply. Will let the client know about it.
Regards,
Hiro
Had tried the below solution but she has still a trouble. Could you anyone help this?
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import eikon as ek
ek.set_log_level(1)
ek.set_app_key(‘dummy：ダミーに変換してます’)
2021-04-16 16:46:31,918 P[14676] [MainThread 10812] Send GET request to http://127.0.0.1:9060/api/status to detect API Proxy...
2021-04-16 16:46:31,918 P[14676] [MainThread 10812] Request to http://127.0.0.1:9060/api/status
headers = {'x-tr-applicationid': ' dummy '}
params = None
2021-04-16 16:46:32,481 P[14676] [MainThread 10812] HTTP request response 404:
2021-04-16 16:46:32,481 P[14676] [MainThread 10812] Checking port 9060 response : 404 -
2021-04-16 16:46:32,481 P[14676] [MainThread 10812] Port 9060 was retrieved from .portInUse file
2021-04-16 16:46:32,481 P[14676] [MainThread 10812] Try to handshake on url http://127.0.0.1:9060/api/handshake...
2021-04-16 16:46:32,481 P[14676] [MainThread 10812] Request to http://127.0.0.1:9060/api/handshake
headers = {'Content-Type': 'application/json', 'x-tr-applicationid': ' dummy '}
params = None
2021-04-16 16:46:32,591 P[14676] [MainThread 10812] HTTP request response 404:
2021-04-16 16:46:32,591 P[14676] [MainThread 10812] Response : 404 -
2021-04-16 16:46:32,591 P[14676] [MainThread 10812] Response 404 on handshake port 9060 :
2021-04-16 16:46:32,591 P[14676] [MainThread 10812] Application ID: dummy
2021-04-16 16:46:32,591 P[14676] [MainThread 10812] Init a Desktop session with new app_key
2021-04-16 16:46:32,606 P[14676] [MainThread 10812] Port 9060 on local proxy was detected
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