Server Error: {"code":500,"message":"read ECONNRESET","statusMessage":"Internal Server Error"}: After weeks of functioning we suddenly get this error at random point in our timeseries requests. No settings have been changed. How to fix this?

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marketintelligence

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Server Error: {"code":500,"message":"read ECONNRESET","statusMessage":"Internal Server Error"}: After weeks of functioning we suddenly get this error at random point in our timeseries requests. No settings have been changed. How to fix this?

eikon eikon-data-api workspace workspace-data-api refinitiv-dataplatform-eikon python time-series

Feb 22, 2021 at 12:04 PM

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Answer 1 · 2021-02-22T12:55:29Z

umer.nalla

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Hi @marketintelligence

Please see the existing post - as this sounds like a network issue, the best option is working with the Refinitiv helpdesk to investigate this issue in depth (something which is not really possible via the Developer Forum).

Feb 22, 2021 at 12:55 PM

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Server Error: {"code":500,"message":"read ECONNRESET","statusMessage":"Internal Server Error"}: After weeks of functioning we suddenly get this error at random point in our timeseries requests. No settings have been changed. How to fix this?

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Server Error: {"code":500,"message":"read ECONNRESET","statusMessage":"Internal Server Error"}: After weeks of functioning we suddenly get this error at random point in our timeseries requests. No settings have been changed. How to fix this?

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