How to ensure that that Excel starts in signed out status hence requiring an explicit sign-in action ?

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christophe.dumont

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How to ensure that that Excel starts in signed out status hence requiring an explicit sign-in action ?

eikon eikon-com-api connection

Dec 11, 2020 at 01:16 PM

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Answer 1 · 2020-12-11T15:10:04Z

Alex Putkov.1

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Click the Settings button in Refinitiv Eikon tab in Excel ribbon. In the Settings window click "Sign In" under Refinitiv Eikon - Microsoft Office. Then select the desired option from "Automatically sign me in when:" drop-down.

Dec 11, 2020 at 03:10 PM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

christophe.dumont Dec 11, 2020 at 05:03 PM

Thanks Alex. Although I have selected : Automatically sign me when = "Never" in the Eikon settings / Signin, it keeps signing it at start up

Alex Putkov.1 christophe.dumont Dec 11, 2020 at 07:02 PM

If Eikon application or Eikon Excel do not behave as expected, your best bet is to reach out to Refinitiv Helpdesk. I opened case 09450602 with Refinitiv Helpdesk on your behalf. You will be contacted by the Helpdesk to investigate the issue.

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How to ensure that that Excel starts in signed out status hence requiring an explicit sign-in action ?

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