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Michael Ronald Cortez.Espinosa avatar image
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"EDP Authentication failed"

Hello,

I'm to trying to connect to the Refinitiv Data Platform library using a Notebook. I set my credentials and got a license but I still get an error message "EDP Authentication failed" when I run the code.
Could you check why I cannot still connect to the RDP library.
Please refer to the below screenshot for further details.


rdp-apirefinitiv-data-platform
rdp-authentication-issue.png (40.6 KiB)
licence-rdp.png (89.2 KiB)
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1 Answer

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pierre.faurel avatar image
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Hi,

Could detail which version of refinitiv-dataplatform you're using ?

The error you got was fixed in version 1.0.0a7. You can upgrade your environment with the latest version ('pip install --upgrade refinitiv-dataplatform') ?

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pierre.faurel avatar image pierre.faurel

The user confirmed that upgrade to 1.0.0a7.post1 fixed her issue.

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