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laurens avatar image
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Eikon api offline Backend error. 400 Bad Request

Hi on various Eikon Get Data requests that normally work fine I get today 400 Bad requests errror.

Is the api down?

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zoya faberov avatar image zoya faberov

Hello @laurens,

Does error 400 continue to manifest for you?

I have run a couple of test requests, and was not able to reproduce the issue on my side at this time.

If you continue seeing the error, as a sanity check, I would

  • first restart your Python environment, making sure any other python processes are not running anymore
  • and if this does not help, next I would also shutdown Eikon/Refinitiv Workspace desktop, clear Eikon cache (from ThomsonReuters menu) and then restart the desktop and retest.

Please let us know how this works on your side

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laurens avatar image
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this morning without any restart the api was working again.

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