API response 500

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question

BestQuant56

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Hi // URGENT

i can t have the data eikon python

it worked but now it doesn t

selected=data1['RIC'].tolist()

data = ek.get_timeseries(selected,['CLOSE'],start_date=SD,end_date=ED,interval='monthly')

Traceback (most recent call last):

File "<ipython-input-19-5896114c36e7>", line 9, in <module>

data = ek.get_timeseries(selected,['CLOSE'],start_date=SD,end_date=ED,interval='monthly')

File "C:\ProgramData\Anaconda3\lib\site-packages\eikon\time_series.py", line 160, in get_timeseries

ts_result = eikon.json_requests.send_json_request(TimeSeries_UDF_endpoint, payload, debug=debug)

File "C:\ProgramData\Anaconda3\lib\site-packages\eikon\json_requests.py", line 92, in send_json_request

raise requests.HTTPError(str(response), response=response)

HTTPError: <Response [500]>

Oct 29, 2020 at 12:54 PM

10 |1500

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Answer 1 · 2020-10-29T13:43:21Z

pierre.faurel

4.3k ●2 ●4 ●5

Hi,

First actions will be:

Could you also detail useful infos:

As you can reproduce, to get more information, you can:

And share:

python output (without personal info like app key)
APIProxy log from from Eikon Desktop log files
=> should be in C:\ProgramData\Thomson Reuters\Eikon Data\Logs\TRD\Eikon.<date>.<pid>\

Oct 29, 2020 at 01:43 PM

10 |1500

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