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techzylo avatar image
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Facing issue while implementing RKD JSON Application with

Hey Members,


I tried to implement this - https://developers.refinitiv.com/en/article-catalog/article/how-to-implement-trkd-json-application-with-python-chapter-1-basic, and having issue to executing time error.

https://api.rkd.refinitiv.com/api/TokenManagement/TokenManagement.svc/REST/Anonymous/TokenManagement_1/CreateServiceToken_1


TimeStamp: 09:24:20.875

ClientName: ChannelCallbackClient

Severity: Warning

Text: Received ChannelDownReconnecting event on channel Channel_1

coles estub

Instance Name Consumer_1_1

Have authentivated these as follows

  • Username
  • Application ID (AppID)
  • Password

Data. format creating issue

{


"CreateServiceToken_Response_1": {


"Expiration": "2017-05-09T08:55:52.6017Z",


"Token": "AAA"


}

}


it's not being execute


Kindly help me to find the execute this, m getting error,


Thanks in advance

William

rkd-apirkdjson
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2 Answers

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Gurpreet avatar image
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Hello William,

I am somewhat confused by your question. You are trying to invoke a RKD REST API endpoint, but the messages in your question appear to be from Realtime SDK (formarly EMA). Just to try, I downloaded the examples from the github linked in the article, and was successful in getting an access token - without any modifications.

Can you please confirm that the unmodified python sample works for you, and that you have valid Refinitiv Knowledge Direct credentials.


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wasin.w avatar image
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Hello @techzylo

Did you have a chance to test the unmodified trkd_authen.py script as suggested by my colleague? The other way to verify your RKD permission is via the RKD APi product page by logging to the page with your RKD credential.

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