Hello,

a customer reported an issue with our Eikon Data API. He occasionally get following error message:

{'columnHeadersCount': 1,

'data': [['GB00BKZZ4R47.ST', None, None, None, None]],

'error': [{'code': 251658243,

'col': 1,

'message': "'Access Denied' for the instrument 'GB00BKZZ4R47.ST'",

This error occurs every once in a while and only on exchange "Nasdaq Nordics". Despite the "Access Denied" message he can use the very same RIC and get data in Eikon without any issues... What might be the potential issue with this one if not the permissioning ?

thanks

alexsunny