For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
Michael.L avatar image
1 ●0 ●0 ●0

Eikon API Proxy for Macs Errors then Quits

Hello, I'm in the beginning phases of using the Eikon API and whenever I try to open the Eikon API Proxy for Macs it crashes and closes. It displays the following error code: "An unexpected error has occurred Eikon API Proxy needs to be restarted. We are sorry for the inconvenience. TypeError: Cannot read property 'webContents' of null at click" followed by a bunch of pathways. Any suggestions

eikoneikon-data-apiworkspaceworkspace-data-apirefinitiv-dataplatform-eikonpythonmac-os
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

1 Answer

Upvote
Accepted
jason.ramchandani01 avatar image
6.7k ●8 ●6 ●7

hi @Michael.L can you try the advice on this link and see if that helps https://community.developers.refinitiv.com/questions/42820/i-am-not-able-to-open-eikon-api-proxy-on-mac.html

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Click below to post an Idea Post Idea