Hi,

I am trying to pull the option chain corresponding to the RIC 0#BL2K0+. I can access the data as you can see from the screenshot below.

But when I run the get_data function to get the chain as per the suggestion in this query https://community.developers.refinitiv.com/questions/46401/ekget-data-on-option-chain-ticker.html

df, ek = e.get_data('0#BL2K0+', ['DSPLY_NAME'])

I get an error.

[{'code': 251658243,

'col': 1,

'message': "'Access Denied' for the instrument '0#BL2K0+'",

'row': 0}]