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kengo_takahashi_deprecated_0 avatar image
18 ●0 ●1 ●3

reply wrong data.('.TOPX' yesterday close data)

Hello, support team.


I'm using EIKON API.

I want to get yesterday close price.It was normal until a few days ago. (ticker code is '.TOPX')


before_price_df, err = ek.get_data(instruments=[".TOPX", ".MTHR"], fields=['TR.PriceClose(Lag=0D)'])

print("before_price_df", before_price_df)

-------------------------------------------------------------------

[* reply data]

before_price_df Instrument Price Close

0 .TOPX 1292.01

1 .MTHR 613.98

-------------------------------------------------------------------

’.TOPX’ --> bad data. reply data is ...1292.01 (correct data: 1399.32)

'.MTHR' --> correct data. reply data is... 613.98


Please investigate this issue.


Best regards,

eikoneikon-data-apiworkspaceworkspace-data-apirefinitiv-dataplatform-eikonpython
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4 Answers

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chavalit-jintamalit avatar image
18k ●21 ●12 ●20

Hi @kengo_takahashi

I just check the case again today.

I saw that helpdesk provided a workaround to use TR.ClosePrice field while they are fixing issue on TR.PriceClose field.

However, today, it seems that all the content issue has been resolved.

I am sorry for the inconvenience caused.


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Jirapongse avatar image
38.1k ●71 ●35 ●53

@kengo_takahashi

The data (1292.01) is for 2020-03-23.

I got the same data when using Eikon Excel.

Please contact the Eikon support team via MyRefinitiv to verify the problem.


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chavalit-jintamalit avatar image
18k ●21 ●12 ●20

Hi @kengo_takahashi

I think it is a content issue.

I submitted ticket no. 08524895 on your behalf to Refinitiv content helpdesk.


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kengo_takahashi_deprecated_0 avatar image
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@chavalit.jintamalit

Thank you very much. I'm waiting progress.



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