Hi

I am trying to get the Isin, Sedol or Cusip from a Ric with the DSS API but the result is empty:

The query is:

{
  "ExtractionRequest": {
    "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ExtractionRequests.TermsAndConditionsExtractionRequest",
    "ContentFieldNames": [ 
      "RIC", "ISIN", "Currency Code", "Exchange Code", "Exchange Code List", "SEDOL", "CUSIP"
    ],
    "IdentifierList": {
      "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ExtractionRequests.InstrumentIdentifierList",
      "InstrumentIdentifiers": [
        { "Identifier": "AAPL.OQ", "IdentifierType": "Ric" }
      ],
      "ValidationOptions": {
        "AllowHistoricalInstruments": true,
        "AllowInactiveInstruments": true,
        "AllowOpenAccessInstruments": true
      },
      "UseUserPreferencesForValidationOptions": false
    }
  }
}

The response is:

{
    "@odata.context": "https://hosted.datascopeapi.reuters.com/RestApi/v1/$metadata#ThomsonReuters.Dss.Api.Extractions.ExtractionRequests.ExtractionResult",
    "Contents": [
        {
            "IdentifierType": "Ric",
            "Identifier": "AAPL.OQ",
            "RIC": "AAPL.OQ",
            "ISIN": null,
            "Currency Code": "USD",
            "Exchange Code": "NSM",
            "Exchange Code List": null,
            "SEDOL": null,
            "CUSIP": null
        }
    ],
    "Notes": [
        "Extraction Services Version 13.2.41289 (c82880d2524a), Built Nov 18 2019 19:25:58\r\nProcessing started at 01/27/2020 12:49:29.\r\nUser ID: 9020500\r\nExtraction ID: 413551983\r\nSchedule: _OnD_0x06f5944867514f45 (ID = 0x06f594486e714f45)\r\nInput List (1 items): _OnD_0x06f5944867514f45 (ID = 06f594486a614f45) Created: 01/27/2020 12:49:26 Last Modified: 01/27/2020 12:49:27\r\nSchedule Time: 01/27/2020 12:49:28\r\nReport Template (13 fields): _OnD_0x06f5944867514f45 (ID = 0x06f5944867914f45) Created: 01/27/2020 12:49:26 Last Modified: 01/27/2020 12:49:26\r\nColumn 'Exchange Code List' suppressed for lack of 'Non-Tick History Terms and Conditions' permission.\r\nColumn 'SEDOL' suppressed for lack of 'SEDOLs (including MIC and OPOL)' permission.\r\nColumn 'CUSIP' suppressed for lack of 'CUSIP & CUSIP based ISINs' permission.\r\nCells suppressed for 1 row(s) for lack of 'CUSIP & CUSIP based ISINs' permission.\r\nProcessing completed successfully at 01/27/2020 12:49:29, taking 0.428 Secs.\r\nExtraction finished at 01/27/2020 12:49:29 UTC, with servers: x12n04, QSHC17 (0.1 secs), QSSHA1 (0.0 secs)\r\nUsage Summary for User 9020500, Client 108994, Template Type Terms and Conditions\r\nBase Usage\r\n        Instrument                          Instrument                   Terms          Price\r\n  Count Type                                Subtype                      Source         Source\r\n------- ----------------------------------- ---------------------------- -------------- ----------------------------------------\r\n      1 Equities                                                         N/A            N/A\r\n-------\r\n      1 Total instrument charged.\r\n      0 Instruments with no reported data.\r\n=======\r\n      1 Instrument in the input list.\r\nWriting RIC maintenance report.\r\n",
        "Identifier,IdentType,Source,RIC,RecordDate,MaintType,OldValue,NewValue,Factor,FactorType\r\n"
    ]
}

Does the note means that we have a permission issue ? If yes, what kind of package should we subscribe to be able to retrieve this information ?

Best,

Benoit