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Price difference in REN price pull as of 22 –Jan-2020

Hi API team,

We have experienced a price difference in REN price pull as of 22 –Jan-2020. Few securities pull incorrect market close prices.

For Identifier AAPL, we see the input data as 317.75 for FID ID "6" instead of 317.7 on Jan 22nd 2020 when requested at 16:36:15.

Field order:    21       6      60      61      19      32      16      12      13     118

Below is the count that is impacted due to this issue.

Holders

Count

Early

187

Late

154

No

180




Could you please let us know why we are seeing a disconnect here. Appreciate your early revert in this regards.

Thanks,






eikoneikon-data-apiworkspaceworkspace-data-apirefinitiv-dataplatform-eikonpython
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@ravinder.nirugonda

Could you please share the code that you are using to request the data?

@ravinder.nirugonda

Could you please share the code that you are using to request the data?

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23k 22 9 14

Hello @ravinder.nirugonda,

Unfortunately, we have not heard back from you and were unable to reproduce the issue.

I am hoping that you were able to resolve the issue outside of this forum, and closing the discussion.

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23k 22 9 14

Hello @ravinder.nirugonda,

We are unable to reproduce the suspected price difference, as in order to try to do so, we need the exact python request that you are running. Then we can try it on our side.

Are you able to share the code?

Thanks,

-AHS

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