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question

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my connection to the API times out. I am using a Java program.

I am trying to access the URL https://hosted.datascopeapi.reuters.com/RestApi/v1/Authentication/RequestToken from my java program using jav.net library, java version 1.7. I am not using Visual Studio. My request always times out. I do not get an error message. Is my ID being blocked by your firewall? Is this a problem with the SSL connection?

dss-rest-apidatascope-selectdssjavarest-api
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1 Answer

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The REST API load balancers support only TLS 1.0. This will be addressed later in 2015. Until then, make sure that you are pointing to TLS 1. To override Java's default settings, add a command line argument, such as:

Dhttps.protocols=TLSv1

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Note: TLS 1.2 is supported since early 2016.

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