question

Upvotes
Accepted
1 0 0 0

ERROR 20019: internal server error

Hi , we are using the FIPA ( FIXED INCOME PORTFOLIO ANALYTICS) tool in Eikon and we are facing " Error 20019: internal server error " when we run/calculate Profit &loss analysis in Portfolio analysis menu

eikoneikon-com-api
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

1 Answer

Upvotes
Accepted
4.1k 4 6 11

Try:

- restart Eikon app/relogin

- repeat the calculation with a smaller set of data

- you can try to find something in Eikon Menu->Help->Log Viewer->Source

- check your pc local permissions

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Click below to post an Idea Post Idea