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I failed to install Eikon Data API with conda. I got the following error message.

eikoneikon-data-apiworkspaceworkspace-data-apirefinitiv-dataplatform-eikonpython
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Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.urllib3.connection.VerifiedHTTPSConnection object at 0x0000022B8923F630>, 'Connection to pypi.org timed out. (connect timeout=15)')': /simple/eikon/

Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.urllib3.connection.VerifiedHTTPSConnection object at 0x0000022B8923F860>, 'Connection to pypi.org timed out. (connect timeout=15)')': /simple/eikon/

Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.urllib3.connection.VerifiedHTTPSConnection object at 0x0000022B8923FC50>, 'Connection to pypi.org timed out. (connect timeout=15)')': /simple/eikon/

Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.urllib3.connection.VerifiedHTTPSConnection object at 0x0000022B8923FC18>, 'Connection to pypi.org timed out. (connect timeout=15)')': /simple/eikon/

Could not find a version that satisfies the requirement eikon (from versions: )

No matching distribution found for eikon

1 Answer

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11.5k 16 7 10

Hello @kyoko

The" 'Connection to pypi.org timed out. " error message means your machine cannot connect to PyPI.org web site to manage and download Eikon Data API via the internet connection. Please consult your IT/Network team.

If you have another machine that can access internet and can download Python library via a pip command, you may try the way in Offline Installation for Eikon Data APIs(Python) article.


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I talked with IT team. Thank you so much.

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