I tried to use the Update API provided but it cannot update the group id of the case. Is there a specific API that can be used for this? Also is there a way to update list of cases using case system id?
For a deeper look into our World Check One API, look into:
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Thank you. At the moment the system won't allow you to change the groupId of the case. This issue has been raised with developers but we still do not know when it will be implemented.
For your second question about updating multiple cases, you can use the UI option in the BULK ACTIONS section. It allows you to update archive, assigned, delete or enable ongoing screening for multiple cases.
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Hello @natsudragneel080
I`m not sure if I understand your query correctly. Could you please explain an use case when you would need to change the groupId ? What would be the purpose of such change?
Hi,
We have an automated case creation that was integrated to our system. During the checking of users, there are some cases that were supposed to be in a specific grouping but were created in a different one. These grouping are imoortant to them as they are creating reports for this. Just asking if it is possible to update those grouping in portal or through API for each of those cases? if yes then how can we do that?
