For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
1 0 0 1

Connection Actively Refused 127.0.0.1:36036

Hello

I'm running Thomson Reuters Eikon 4.0.

When I execute following Python code, I got an exception that says the target machine actively refused it 127.0.0.1:36036.

Please let me know how can I solve this problem.

Thanks

eikoneikon-data-apiworkspaceworkspace-data-apirefinitiv-dataplatform-eikonpython
1571370170317.png (10.7 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Upvotes
Accepted
18k 21 12 20

Hi @cam.stothard

Please try to follow this article on each step to find out what may be the root cause.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Upvotes
1 0 0 1

Hello

Thank you for your answer.

I followed the instruction and I found a problem.
When I visit http://localhost:9000/ping?all , I can't find "/api" on the response.
And APIPROXY is not listed in log file, too.

SxS.20191018.200212000.p4936.txt

Please tell me what the problem is.
Now I'm using installer downloaded from http://apac1.download.cp.thomsonreuters.com/Packages/EikonInstaller/EikonInstaller.apac1.exe

Thanks


icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Hi @cam.stothard

Do you know what Eikon variant you are using?

It is possible that you may not have permission to use Eikon Data APIs.

Please contact your account manager.

Hello @cam.stothard
Does the problem still persist?
Upvotes
1 0 0 0

hi

I am having this same issue . Is anyone able to help with it? The link provided by @chavalit.jintamalit is no longer accessible.

I am trying to use .NET API and have a clean 4.6.1 project with the required dependencies. I installed a fresh version of Eikon yesterday.

The error I get is:

InternalServerError: No connection could be made because the target machine actively refused it 127.0.0.1:36036'


Any assistance would be appreciated.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Click below to post an Idea Post Idea