Hi,

We are trying to create an Individual case with passport details but the results are empty.
What could we be missing?

This is the request we sent to: (https://rms-world-check-one-api-pilot.thomsonreuters.com/v1/cases/screeningReques)

==========

{ "groupId": "0a3687d0-6c03-13fc-9b06-a6ad0000043e", "entityType": "INDIVIDUAL", "providerTypes": [ "WATCHLIST" ], "name": "xxx xxx xxx", "secondaryFields": [ { "typeId": "SFCT_1", "value": "MALE" }, { "typeId": "SFCT_2", "dateTimeValue": "1986-05-26" }, { "typeId": "SFCT_3", "value": "ZWE" }, { "typeId": "SFCT_4", "value": "ZWE" }, { "typeId": "SFCT_5", "value": "ZWE" } ], "passportCheck":[ { "typeId": "SFCT_8", "value": "xxx xxx" }, { "typeId": "SFCT_9", "value": "xxxx" }, { "typeId": "SFCT_10", "value": "MALE" }, { "typeId": "SFCT_11", "value": "ZWE" }, { "typeId": "SFCT_12", "value": "ZWE" }, { "typeId": "SFCT_13", "dateTimeValue": "1986-05-26" }, { "typeId": "SFCT_15", "value": "XXXXXXX" }, { "typeId": "SFCT_16", "dateTimeValue": "2028-06-13" } ] }

And the response was:

============

{ "caseId": "e8dc7d15-3f7a-450e-b052-151f5990b7b7", "results": [] }

We also made a call to https://rms-world-check-one-api-pilot.thomsonreuters.com/v1/cases/0a3687d0-6c28-1bf0-9b0f-d7f000030811 , and didn't not see any of the passportCheck details in the request payload. We got the system ID from this endpoint: https://rms-world-check-one-api-pilot.thomsonreuters.com/v1/caseReferences?caseId=e8dc7d15-3f7a-450e-b052-151f5990b7b7