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gyuwa avatar image
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Installing eikon package for Python

I tried to install eikon package for Python on a new computer.

I ran "pip install eikon" from Windows command prompt, then this error message appeared.

"pip is configured with locations that require TLS/SSL, however the ssl module in Python is not available."

As written in https://stackoverflow.com/questions/54394764/pip-is-configured-with-locations-that-require-tls-ssl-however-the-ssl-module-i/54394791,

I added the path to libeay32.dll. However, it's not working.

This may not be a suitable question to post here. However, I appreciate if you can help me.

eikoneikon-data-apiworkspaceworkspace-data-apirefinitiv-dataplatform-eikonpythonsetup
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1 Answer

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moragodkrit.chumsri_1 avatar image
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@gyuwa
Are you running python and pip command behind Proxy?
Can you try below command ?

pip install https://files.pythonhosted.org/packages/16/4a/946a2000455a84bf62a25c2933500b33ff0383ab873bf56860b8732a8ff6/eikon-1.0.1-py3-none-any.whl

If it's the problem from proxy you might need to try setting proxy using the following command

pip install packageName --proxy proxy_Server:portnumber
ex: pip install numpy --proxy https://myproxy@myserver.com:8080
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