Everything was good yesterday. However, all command will report error 1404 | No datapoint found with provided name today. I didn't change anything. I tried to restart eikon and my pc, which didn't work. 'ek.set_app_key' is still fine. I just cannot get any data.
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connor.yang for the following reason: The question is answered, right answer was accepted
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Error code 1404 | No datapoint found with provided name
I have the same problem.
Even basic data retrieval doesn't work right now, but worked yesterday.
import eikon as ek ek.set_app_key('YOUR_APP_KEY')
print(ek.__version__)
data = ek.get_timeseries('EUR=', start_date='2019-01-10', end_date='2019-06-10') print(data)
7.6k
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It looks like there is some problem on backend/server side and it has been resolved.
I just tested the python codes and it working now.
FYI It relates with Hot Topic case: 07699945 , INC2157060
ALERT5 Thomson Reuters Eikon - Multiple Applications - Were Disrupted
It looks like primary server were down and the service has been recovered at 5:35GMT.
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I'm facing the same problem. Upgraded Eikon to v 1.0.1. Now getting
module 'eikon' has no attribute 'Profile'
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I am facing the same problem. Can't get a single data today. It is showing EikonError: Error code 1404 | No datapoint found with provided name
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Same issue, Python 3.6.7, eikon version 1.0.1.
File "c:\bin3\Python36\lib\site-packages\eikon\data_grid.py", line 186, in get_data
result = eikon.json_requests.send_json_request(_endpoint, payload, debug=debug)
File "c:\bin3\Python36\lib\site-packages\eikon\json_requests.py", line 118, in send_json_request
_check_server_error(result)
File "c:\bin3\Python36\lib\site-packages\eikon\json_requests.py", line 194, in _check_server_error
raise EikonError(int(server_response['ErrorCode']), error_message)
eikon.eikonError.EikonError: Error code 1404 | No datapoint found with provided name
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It looks like the key I generated in Eikon Desktop is gone - I regenerated another one but no success either.
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The problem is fixed. I didn't do anything. I believe the error occurred in the Eikon data server.
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Yes it is working again (I'm in London). Would be interested to know what happened.
