@mchiuminatto
DIRECT_FEED in the example is just a service name provided by Provider example from our API package. If you testing the consumer example with your server you have to change the service name to service available on your server such as hEDD. Please check with your market data team or account manager for the service you have permission to connect to.

@mchiuminatto

Are you connecting to service from Elektron Real-Time data feed? and Is this always occurs with the app? It looks like Fid CTBTR_1 (831) missing from field list from your message.

If the problem persists, Can you please run example 200__MarketPrice__Streaming or rmdstestclient tool against item AUD=?

Please redirect the console output to file and compare the result with your application. Below is the output from my test.

Item Name: AUD=
Service Name: API_ELEKTRON_EDGE_TOKYO
Item State: Open / Ok / None / 'All is well'
Name: PROD_PERM Value: 526
Name: RDNDISPLAY Value: 153
Name: DSPLY_NAME Value: HSBC         LON
Name: TIMACT Value: 4:31:0:0
Name: NETCHNG_1 Value: -0.0015
Name: HIGH_1 Value: 0.7158
Name: LOW_1 Value: 0.7136
Name: CURRENCY Value: USD
Name: ACTIV_DATE Value: 22 / 4 / 2019
Name: OPEN_PRC Value: 0.714
Name: HST_CLOSE Value: 0.7152
Name: BID Value: 0.7137
Name: BID_1 Value: 0.7137
Name: BID_2 Value: 0.7137
Name: ASK Value: 0.7138
Name: ASK_1 Value: 0.7138
Name: ASK_2 Value: 0.7138
Name: ACVOL_1 Value: 20882
Name: TRD_UNITS Value: 4DP 
Name: PCTCHNG Value: -0.21
Name: OPEN_BID Value: 0.714
Name: OPEN_ASK Value: 0.7159
Name: CLOSE_BID Value: 0.7152
Name: CLOSE_ASK Value: 0.7153
Name: NUM_MOVES Value: 105716
Name: OFFCL_CODE Value: HKLN        
Name: HSTCLSDATE Value: 19 / 4 / 2019
Name: YRHIGH Value: 0.7295
Name: YRLOW Value: 0.6743
Name: BCKGRNDPAG Value: HSBL
Name: BID_NET_CH Value: -0.0015
Name: BID_TICK_1 Value: �
Name: MID_PRICE Value: 0.7138
Name: MID_NET_CH Value: -0.0015
Name: MID_CLOSE Value: 0.7153
Name: HIGHTP_1 Value: B
Name: LOWTP_1 Value: A
Name: BID_HIGH_1 Value: 0.7158
Name: BID_LOW_1 Value: 0.7132
Name: YRBIDHIGH Value: 0.7295
Name: YRBIDLOW Value: 0.67425
Name: HST_CLSBID Value: 0.7152
Name: HSTCLBDDAT Value: 19 / 4 / 2019
Name: NUM_BIDS Value: 20882
Name: RECORDTYPE Value: 209
Name: ACT_TP_1 Value: B�
Name: ACT_TP_2 Value: B�
Name: ACT_TP_3 Value: B�
Name: SEC_ACT_1 Value: 0.7138
Name: SEC_ACT_2 Value: 0.7138
Name: SEC_ACT_3 Value: 0.7138
Name: SC_ACT_TP1 Value:  A
Name: SC_ACT_TP2 Value:  A
Name: SC_ACT_TP3 Value:  A
Name: OPEN_TIME Value: 19:0:0:0
Name: HIGH_TIME Value: 19:3:0:0
Name: LOW_TIME Value: 3:56:0:0
Name: YRHIGHDAT Value: 31 / 1 / 2019
Name: YRLOWDAT Value: 2 / 1 / 2019
Name: IRGPRC Value: -0.21
Name: TIMCOR Value: 3:59:59:0
Name: PRIMACT_1 Value: 0.7137
Name: PRIMACT_2 Value: 0.7137
Name: PRIMACT_3 Value: 0.7137
Name: BASE_CCY Value: AUD
Name: BCAST_REF Value: AU-(FX|1)
Name: CROSS_SC Value: 1E+00
Name: DLG_CODE1 Value: HKLN  
Name: DLG_CODE2 Value: HKLN  
Name: DLG_CODE3 Value: COMK  
Name: CTBTR_1 Value: HSBC        
Name: CTBTR_2 Value: HSBC        
Name: CTBTR_3 Value: COMM BK KW  
Name: CTB_LOC1 Value: LON
Name: CTB_LOC2 Value: LON
Name: CTB_LOC3 Value: KWI
Name: CTB_PAGE1 Value: HSBL
Name: CTB_PAGE2 Value: HSBL
Name: CTB_PAGE3 Value: CMBK
Name: VALUE_DT1 Value: 22 / 4 / 2019
Name: VALUE_DT2 Value: 22 / 4 / 2019
Name: VALUE_DT3 Value: 22 / 4 / 2019
Name: SEC_HIGH Value: 0.7163
Name: SEC_HI_TP Value: A
Name: SEC_LOW Value: 0.7136
Name: SEC_LO_TP Value: B
Name: OPEN_TYPE Value: B 
Name: CLOSE_TYPE Value: B 
Name: BKGD_REF Value: Australian Dollar
Name: GEN_TEXT16 Value: <AUD/BKGDINFO>
Name: GEN_VAL3 Value: 0.7159
Name: GEN_VAL4 Value: 0.7134
Name: GV1_TEXT Value: SPOT
Name: GV2_TEXT Value: AUDUSD
Name: GV4_TEXT Value: SPOT
Name: VALUE_TS1 Value: 4:31:3:0
Name: VALUE_TS2 Value: 4:31:3:0
Name: VALUE_TS3 Value: 4:31:2:0
Name: QUOTIM Value: 4:31:3:0
Name: GEN_VAL5 Value: 0.7151
Name: GEN_VAL6 Value: 0.7159
Name: GEN_VAL7 Value: 0.7141
Name: GEN_VAL8 Value: 0.7163
Name: GEN_VAL9 Value: 0.7144
Name: GEN_VAL10 Value: 0.7153
Name: GV5_TEXT Value: OP_BID
Name: GV6_TEXT Value: BID_HI
Name: GV7_TEXT Value: BID_LO
Name: GV8_TEXT Value: ASK_HI
Name: GV9_TEXT Value: ASK_LO
Name: GV10_TEXT Value: OP_ASK
Name: GN_TXT16_2 Value: <AUDVOL>
Name: GV1_TIME Value: 4:0:0:0
Name: PREF_DISP Value: 6205
Name: GN_TXT24_1 Value: <0#AUDF=>
Name: DSO_ID Value: 16416
Name: RDN_EXCHD2 Value: NY$
Name: PREV_DISP Value: 60
Name: ASIA_CL_DT Value: 19 / 4 / 2019
Name: ASIA_CLOSE Value: 0.7155
Name: ASIA_HI_TM Value: 19:3:0:0
Name: ASIA_HIGH Value: 0.7158
Name: ASIA_LOW Value: 0.7136
Name: ASIA_LW_TM Value: 3:56:0:0
Name: ASIA_NETCH Value: -0.0018
Name: ASIA_OP_TM Value: 19:0:0:0
Name: ASIA_OPEN Value: 0.714
Name: EURO_CL_DT Value: 19 / 4 / 2019
Name: EURO_CLOSE Value: 0.7145
Name: EURO_HI_TM Value: 6:32:0:0
Name: EURO_HIGH Value: 0.7159
Name: EURO_LOW Value: 0.7147
Name: EURO_LW_TM Value: 15:42:0:0
Name: EURO_NETCH Value: -0.0004
Name: EURO_OP_TM Value: 5:0:0:0
Name: EURO_OPEN Value: 0.7148
Name: US_CL_DT Value: 19 / 4 / 2019
Name: US_CLOSE Value: 0.7152
Name: US_HI_TM Value: 20:57:0:0
Name: US_HIGH Value: 0.7158
Name: US_LOW Value: 0.7146
Name: US_LW_TM Value: 16:0:0:0
Name: US_NETCH Value: 0.0002
Name: US_OP_TM Value: 11:0:0:0
Name: US_OPEN Value: 0.7152
Name: ASK_SPREAD Value: 0.7132
Name: BID_SPREAD Value: 0.7143
Name: MID_SPREAD Value: 0.7143
Name: MONTH_HIGH Value: 0.7205
Name: MONTH_LOW Value: 0.7053
Name: PCTCHG_3M Value: -0.42
Name: PCTCHG_6M Value: 0.54
Name: PCTCHG_MTD Value: 0.61
Name: PCTCHG_YTD Value: 1.25
Name: QUOTE_DATE Value: 22 / 4 / 2019
Name: WEEK_HIGH Value: 0.7158
Name: WEEK_LOW Value: 0.7136
Name: ASK_HIGH_1 Value: 0.7163
Name: ASK_HI_TME Value: 19:3:0:0
Name: ASK_LOW_1 Value: 0.7136
Name: ASK_LO_TME Value: 3:56:0:0
Name: BID_ASK_DT Value: 19 / 4 / 2019
Name: HIGH_2 Value: 0.7155
Name: HIGH_3 Value: 0.7142
Name: HIGH_4 Value: 0.714
Name: HIGH_5 Value:  blank
Name: HIGH_TIME2 Value: 19:3:0:0
Name: HIGH_TIME3 Value: 19:0:0:0
Name: HIGH_TIME4 Value: 19:0:0:0
Name: HIGH_TIME5 Value:  blank
Name: LOW_2 Value: 0.7137
Name: LOW_3 Value: 0.7138
Name: LOW_4 Value: 0.7139
Name: LOW_5 Value: 0.714
Name: LOW_TIME2 Value: 3:45:0:0
Name: LOW_TIME3 Value: 3:36:0:0
Name: LOW_TIME4 Value: 3:29:0:0
Name: LOW_TIME5 Value: 1:29:0:0
Name: SCALING Value: 1
Name: START_DT Value: 24 / 4 / 2019
Name: WKHI_DT Value: 21 / 4 / 2019
Name: WKLO_DT Value: 22 / 4 / 2019
Name: MTHHI_DT Value: 17 / 4 / 2019
Name: MTHLO_DT Value: 2 / 4 / 2019
Name: QUOTIM_MS Value: 16263148
Name: MID_HIGH Value: 0.7159
Name: MID_LOW Value: 0.7135
Name: MID_HTIM Value: 19:3:42:0
Name: MID_LTIM Value: 3:59:57:0
Name: MID_OPEN Value: 0.715
Name: CONTEXT_ID Value: 3312
Name: BID_HIGH_2 Value: 0.7155
Name: BID_HIGH_3 Value: 0.7142
Name: BID_HIGH_4 Value: 0.714
Name: BID_HIGH_5 Value:  blank
Name: BID_LOW_2 Value: 0.7133
Name: BID_LOW_3 Value: 0.7134
Name: BID_LOW_4 Value: 0.7135
Name: BID_LOW_5 Value: 0.7136
Name: ASK_HIGH_2 Value: 0.7162
Name: ASK_HIGH_3 Value: 0.7161
Name: ASK_HIGH_4 Value: 0.7159
Name: ASK_HIGH_5 Value:  blank
Name: ASK_LOW_2 Value: 0.7137
Name: ASK_LOW_3 Value: 0.7138
Name: ASK_LOW_4 Value: 0.7139
Name: ASK_LOW_5 Value: 0.714
Name: PRV_BID_H Value: 0.7159
Name: PRV_ASK_H Value: 0.7163
Name: PRV_BID_L Value: 0.7141
Name: PRV_ASK_L Value: 0.7144
Name: DDS_DSO_ID Value: 12348
Name: BR_LINK1 Value:  blank
Name: BR_LINK2 Value:  blank
Name: BR_LINK3 Value:  blank
Name: SPS_SP_RIC Value: .[SPSEVAI-VAH10-P4
Name: QUOTIM_2 Value: 4:31:3:0
Name: QUOTIM_3 Value: 4:31:2:0
Name: QUOTE_DT2 Value: 22 / 4 / 2019
Name: QUOTE_DT3 Value: 22 / 4 / 2019
Name: ASKYRHIDAT Value: 31 / 1 / 2019
Name: ASKYRLODAT Value: 2 / 1 / 2019
Name: BIDYRHIDAT Value: 31 / 1 / 2019
Name: BIDYRLODAT Value: 2 / 1 / 2019
Name: ASIABAC_DT Value: 19 / 4 / 2019
Name: EUBAC_DT Value: 19 / 4 / 2019
Name: USBAC_DT Value: 19 / 4 / 2019
Name: HST_NUMBID Value: 105716
Name: ASK_FWDOR Value:  blank
Name: BID_FWDOR Value:  blank
Name: AMERCL_ASK Value: 0.7153
Name: AMERCL_BID Value: 0.7152
Name: AMERHI_ASK Value: 0.7163
Name: AMERHI_BID Value: 0.7158
Name: AMERLO_ASK Value: 0.7146
Name: AMERLO_BID Value: 0.7143
Name: AMEROP_ASK Value: 0.7154
Name: AMEROP_BID Value: 0.7152
Name: ASIACL_ASK Value: 0.7158
Name: ASIACL_BID Value: 0.7155
Name: ASIAHI_ASK Value: 0.7163
Name: ASIAHI_BID Value: 0.7158
Name: ASIALO_ASK Value: 0.7136
Name: ASIALO_BID Value: 0.7132
Name: ASIAOP_ASK Value: 0.7159
Name: ASIAOP_BID Value: 0.714
Name: BIDPCTCHNG Value: -0.21
Name: EURCL_ASK Value: 0.7147
Name: EURCL_BID Value: 0.7145
Name: EURHI_ASK Value: 0.7163
Name: EURHI_BID Value: 0.7159
Name: EURLO_ASK Value: 0.7147
Name: EURLO_BID Value: 0.7143
Name: EUROP_ASK Value: 0.715
Name: EUROP_BID Value: 0.7148
Name: HST_HIMID Value: 0.7161
Name: HST_LOMID Value: 0.7143
Name: HST_OPNASK Value: 0.7153
Name: HST_OPNBID Value: 0.7151
Name: YRASKHIGH Value: 0.7298
Name: YRASKLOW Value: 0.6743
Name: ASIA_BNC Value: -0.0018
Name: EURO_BNC Value: -0.0004
Name: MTH_ASK_LO Value: 0.7053
Name: MTH_BID_HI Value: 0.7205
Name: US_BNC Value: 0.0002
Name: WK_ASK_LO Value: 0.7136
Name: WK_BID_HI Value: 0.7158
Name: BID_HOURLY Value: 0.7134
Name: RCS_AS_CL2 Value:                         
Name: MTH_ALO_DT Value: 2 / 4 / 2019
Name: MTH_BHI_DT Value: 17 / 4 / 2019
Name: WK_ALO_DT Value: 22 / 4 / 2019
Name: WK_BHI_DT Value: 21 / 4 / 2019
Name: FXMM_TYPE Value:         
Name: ASIA_AH_MS Value: 19:3:46:517
Name: ASIA_AL_MS Value: 3:56:2:213
Name: ASIA_AO_MS Value: 19:0:2:381
Name: ASIA_BH_MS Value: 19:3:42:491
Name: ASIA_BL_MS Value: 3:59:59:69
Name: ASIA_BO_MS Value: 19:0:1:986
Name: EURO_AH_MS Value: 6:32:35:882
Name: EURO_AL_MS Value: 15:42:10:825
Name: EURO_AO_MS Value: 5:0:11:398
Name: EURO_BH_MS Value: 6:32:34:596
Name: EURO_BL_MS Value: 15:42:9:845
Name: EURO_BO_MS Value: 5:0:11:398
Name: US_AH_MS Value: 20:57:34:54
Name: US_AL_MS Value: 16:0:41:290
Name: US_AO_MS Value: 11:0:1:730
Name: US_BH_MS Value: 20:57:34:54
Name: US_BL_MS Value: 15:42:9:845
Name: US_BO_MS Value: 11:0:1:730
Name: OPN_BID_MS Value: 19:0:1:987
Name: ASKHI1_MS Value: 19:3:46:518
Name: ASKHI2_MS Value: 19:3:41:267
Name: ASKHI3_MS Value: 19:3:40:868
Name: ASKHI4_MS Value: 19:0:1:987
Name: ASKHI5_MS Value:  blank
Name: ASKLO1_MS Value: 3:56:2:213
Name: ASKLO2_MS Value: 3:45:4:304
Name: ASKLO3_MS Value: 3:36:2:130
Name: ASKLO4_MS Value: 3:29:4:79
Name: ASKLO5_MS Value: 1:29:24:39
Name: BIDHI1_MS Value: 19:3:42:491
Name: BIDHI2_MS Value: 19:3:40:868
Name: BIDHI3_MS Value: 19:0:8:927
Name: BIDHI4_MS Value: 19:0:1:987
Name: BIDHI5_MS Value:  blank
Name: BIDLO1_MS Value: 3:59:59:69
Name: BIDLO2_MS Value: 3:48:18:911
Name: BIDLO3_MS Value: 3:36:11:365
Name: BIDLO4_MS Value: 3:35:33:851
Name: BIDLO5_MS Value: 2:14:58:306
Name: MIDHI1_MS Value: 19:3:42:491
Name: MIDLO1_MS Value: 3:59:57:457
Name: BID_HR_MS Value: 4:0:0:876

You can also turn on EMA XML Trace log to verify field list that the application receives from the server. If you are still unable to find the field in the console output and the EMA trace file, it's likely to be an issue from the server you are connecting to and you might need to open a support ticket to TREP support team to verify issue further.

Thanks, I will check your reply and revert if necessary

Sorry, can you send the link to download :

200_MarketPrice_Streaming

Thanks

Hello Wasin

From the example you suggested, we can see that is pointing tho the service:

DIRECT_FEED

But in our module we are pointing to:

hEDD

So this is the reason why we are not receiving the messages that includes the contributor.

So here the questions:

1. What is the difference?

2. Is there any contract or commercial constraint to point to that service? (if you cannot answer this question please redirect me to the right one)

Thanks in advanced

Great thanks!