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igorg avatar image
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dex2 error in response

[Handler_BackEndFailure] Time-series request for GOOG.SN interval Daily failed (not permissioned)

I get this text in all fields: TR.ClosePrice, TR.OpenPrice, TR.LowPrice.... for 2018-12-30 date for RIC: GOOG.SN.

But not for TR.PriceClose, TR.PriceOpen...

What does it mean?

And what is the difference between those sets of the fields?

eikoneikon-com-api
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igorg avatar image igorg

in python I get this:

eikon.eikonError.EikonError: Error code Error | GOOG.SN: The user does not have permission for the requested data |

Zhenya Kovalyov avatar image Zhenya Kovalyov igorg

@igorg can you open /GOOG.SN or GOOG.SN in the quote app on the terminal?

igorg avatar image igorg Zhenya Kovalyov

yes, those 'bad' fields show "[Handler_BackEndFailure]..." in DIB

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Zhenya Kovalyov avatar image
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@igorg, it seems that accessing this requires the subscription to the exchange.

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igorg avatar image igorg

Is this a part of some higher level of membership with TR or it's a subscription to Chilean exchange?

I do collect about 1950 from that exchange every day and only 2 tickers have this error. How are they different than other?

Zhenya Kovalyov avatar image Zhenya Kovalyov igorg

@igorg can you open 0#ISHARES=SN in the quote app? AAPL.SN? FACE.SN? HOME.SN?

i would speculate that some fields require subscription to the exchange and some not (like TR.PriceOpen), but only the support desk can provide you with the full explanation.

igorg avatar image igorg Zhenya Kovalyov

yes, I can open all of them, except 0#ISHARES=SN

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