We are receiving an "Unauthorized" status code when calling the API CreateCase function. No changes have been made and it is happening on both the pilot and production end points. Please advise?

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guy.sapsard

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We are receiving an "Unauthorized" status code when calling the API CreateCase function. No changes have been made and it is happening on both the pilot and production end points. Please advise?

world-check world-check-one error screening pilot-environment

Dec 07, 2018 at 05:24 AM

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Answer 1 · 2018-12-07T05:31:29Z

Irfan.Khan

4.2k ●7 ●5 ●6

@guy.sapsard

Request you to raise a support ticket using the below link:

https://my.refinitiv.com/content/mytr/en/productsupport.html?productName=Thomson%20Reuters%20World-Check%20One%20API

Kindly provide support with the necessary request headers and the response headers for both pilot and production instance to debug the issue that they are facing.

Thanks.

Dec 07, 2018 at 05:31 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

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We are receiving an "Unauthorized" status code when calling the API CreateCase function. No changes have been made and it is happening on both the pilot and production end points. Please advise?

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We are receiving an "Unauthorized" status code when calling the API CreateCase function. No changes have been made and it is happening on both the pilot and production end points. Please advise?

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