I am new to Thomson Reuters APIs.
I have created an account on developers website and I want to use TRTH Rest API through Python.
I am using the example provided here https://developers.refinitiv.com/en/api-catalog/refinitiv-tick-history/refinitiv-tick-history-rth-rest-api/download
I put my developers acount username and password as my credentials in the code but seems they are not working.
Any idea how I can fix the problem?
@cc7f5e37-cc35-488a-bcd9-a37167caea02
To use TRTH Rest API, you need to have a TRTH account. You can't use an account for the developers website to access TRTH.
Please contact your local Refinitiv sales representative at Get Support for more information.
Thanks, I registered on Refinitiv and now I have an acount on my.refinitiv.com
Now I am using my username and password of Refinitiv in the code as the credentials, but it is not working either.
What should I do next?
It seems that I need to log in to DSS in order to lunch the product.
But what is my user ID. I tried my username and password of Refinitiv but it does not work.
@cc7f5e37-cc35-488a-bcd9-a37167caea02, you need a TRTH product specific login, and to get one you must contact your local Refinitiv sales representative. The accounts you have for the Developer Community or for MyRefinitiv will not do.
