Hi, team

We run some quick test, in PROD env

<UserName>svcHoHo</UserName>

<ServiceName>EED</ServiceName>

\Connections\Connection_RSSL\connectionType = "RSSL"

\Connections\Connection_RSSL\rsslPort = "14002"

\Connections\Connection_RSSL\hostName = "QAMDS72WHSSADS11"

For some RIC , we CANNOT get PRC_TICK,

for some other RIC, we CANNOT build order book from level 2 data

( Build order book from below fields Action = add/delete/update Log : INFO : MarketDataHandler : time=[2017-12-12 11:39:43.409250], sym=[ TXZ7], [Action=Add;Key=10413.0B;Px_10k=1041300000000;Key2=1041300000000,1 (BID);;ORDER_PRC=10413;ORDER_SIDE=1 (BID);ACC_SIZE=31;LV_TIM_MS=<C_BLANK>;LV_DATE=<C_BLANK>;] )

Could you check the entitlement for below RIC???

NO_PRC_TICK : CLF8/CLG8/HOF8/HOG8/JPLZ8/JRUM8/NGF18/NGF8/NGG18/NGG8/PAH8/PAM8

NO_order book :

ADH8 /ADZ7 /BOF8 /BOH8 /BPH8 /BPZ7 /CDH8 /CDZ7 /CH8 /CK8 /CLF8 /CLG8 /EDH8 /EDM8 /FCF8 /FCH8 /FVH8 /FVM8 /GCG8 /GCJ8 /HCEIF8 /HCEIZ7 /HGH8 /HGK8 /HOF8 /HOG8 /HSIF8 /HSIZ7 /JPLZ8 /JRUM8 /JYH8 /JYZ7 /LCG8 /LHG8 /NGF18 /NGF8 /NGG18 /NGG8 /PAH8 /SF8 /SFH8 /SFZ7 /SH8 /SIH8 /SIK8 /SMF8 /SMH8 /TUH8 /TYH8 /UROH8 /UROZ7 /USH8 /WH8