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mauro.medizza avatar image
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MRN News: How do I recover lost data?

We downloaded Elektron SDK - C/C++ - 1.1.0 - Windows and the examples from https://developers.refinitiv.com/content/dam/devportal/api-families/elektron/elektron-sdk-c/downloads/elektron-sdk-tutorials-source-code/ema-tutorials.zip

Since we are interested in downloading and decoding machine readable news we took the example #5 (MRNConsumer) and changed just one line according to our configuration as suggested by Warat B.

consumer.registerClient(ReqMsg().serviceName("ELEKTRON_DD").name("MRN_STORY").domainType(MMT_NEWS_TEXT_ANALYTICS), client);

It works, we are able to receive data.

Question: For some reasons I have to close periodically MRNConsumer.exe application wait 30 minutes and run it again. I don't want to lose even 1 news. How do I recover lost data? How can I obrain the data of 30 minutes when MRNConsumer.exe application was shut down?

Thanks

elektronrefinitiv-realtimeelektron-sdkc++mrnelektron-data-dictionarynews-text-analytics
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umer.nalla avatar image
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Hi @mauro.medizza

Can you explain why you need to close the tutorial example?

MRN data is transmitted in realtime - as it happens - and therefore you cannot recover lost data using any of our realtime APIs.

It should be possible to access news archives to access data you missed. I recommend you contact your Thomson Reuters account manager to see what options are available to your organisation.

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