This query has been answered via other query https://community.developers.refinitiv.com/questions/15761/login-error-2.html

I have used SOAP UI windows application and could able to generate the token from windows machine and could able to get the list of packages as well. However using the same token trying to execute below request

From Linux server

curl -v -i -k -X GET -H "Prefer: respond-async" -H "Authorization:Token _SWCQZ28d5wlevi***********ayanw7UJOo05xyfw0TsU" https://10.xxx.xxx//RestApi/v1/StandardExtractions/UserPackages

Response:

* About to connect() to 10.xxx.x.xxx port 443 (#0)

* Trying 10.xxx.x.xxx... connected

* Connected to 10.xxx.x.xxx (10.xxx.x.xxx) port 443 (#0)

* Initializing NSS with certpath: sql:/etc/pki/nssdb

* warning: ignoring value of ssl.verifyhost

* skipping SSL peer certificate verification

* SSL connection using TLS_RSA_WITH_RC4_128_MD5

* Server certificate:

* subject: CN=hosted.datascopeapi.reuters.com,O=Thomson Reuters,L=New York,ST=New York,C=US

* start date: Nov 14 00:00:00 2015 GMT

* expire date: Nov 14 23:59:59 2017 GMT

* common name: hosted.datascopeapi.reuters.com

* issuer: CN=Symantec Class 3 Secure Server CA - G4,OU=Symantec Trust Network,O=Symantec Corporation,C=US

> GET //RestApi/v1/StandardExtractions/UserPackages HTTP/1.1

> User-Agent: curl/7.19.7 (x86_64-redhat-linux-gnu) libcurl/7.19.7 NSS/3.18 Basic ECC zlib/1.2.3 libidn/1.18 libssh2/1.4.2

> Host: 10.xxx.x.xxx

> Accept: */*

> Prefer: respond-async

> Authorization:Token _SWCQZ28d5wlevi***********ayanw7UJOo05xyfw0TsU

>

< HTTP/1.1 500 Internal Server Error

HTTP/1.1 500 Internal Server Error

< Set-Cookie: DSSAPI-COOKIE=R537264362; path=/

Set-Cookie: DSSAPI-COOKIE=R537264362; path=/

< Cache-Control: no-cache

Cache-Control: no-cache

< Pragma: no-cache

Pragma: no-cache

< Content-Type: application/json; charset=utf-8

Content-Type: application/json; charset=utf-8

< Expires: -1

Expires: -1

< Server: Microsoft-IIS/7.5

Server: Microsoft-IIS/7.5

< X-Request-Execution-Correlation-Id: 4fb66fda-1fd5-480a-8220-f6ac1a94cd17

X-Request-Execution-Correlation-Id: 4fb66fda-1fd5-480a-8220-f6ac1a94cd17

< X-App-Id: Custom.RestApi

X-App-Id: Custom.RestApi

< X-App-Version: 11.1.534.64

X-App-Version: 11.1.534.64

< Date: Wed, 12 Jul 2017 14:59:15 GMT

Date: Wed, 12 Jul 2017 14:59:15 GMT

< Content-Length: 4150

Content-Length: 4150

<

{"error":{"message":"System.ArgumentNullException: Exception of type 'System.ArgumentNullException' was thrown.\r\nParameter name: userInfo\r\n at Reuters.DataScopeSelect.DataLayer.Entity.StandardExtractions.UserPackageRepository.ProcessStreetEventClaims(Boolean ignoreFiltering)\r\n at Reuters.DataScopeSelect.DataLayer.Entity.StandardExtractions.UserPackageRepository.GatherProductionData()\r\n at Reuters.DataScopeSelect.DataLayer.Entity.StandardExtractions.UserPackageRepository.GetAllEntities(QueryOptions queryOptions)\r\n at Reuters.DataScopeSelect.DataLayer.Entity.StandardExtractions.UserPackageRepository.GetAllEntities()\r\n at ThomsonReuters.Dss.Core.DataLayer.RepositoryPersistenceStrategy.GetAll[TEntity]()\r\n at ThomsonReuters.Dss.Core.Entities.ContextBase.GetAll[TEntity]()\r\n at ThomsonReuters.Dss.StandardExtractions.StandardExtractionsContextBase.get_UserPackages()\r\n at ThomsonReuters.Dss.Api.StandardExtractions.UserPackagesBaseController.Get()\r\n at lambda_method(Closure , Object , Object[] )\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()\r\n at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()\r\n at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()\r\n at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Filters.AuthorizationFilterAttribute.<ExecuteAuthorizationFilterAsyncCore>d__2.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()\r\n at System.Web.Http.Controllers.ExceptionFilterResult.<ExecuteAsync>d__0.MoveNext(* Connection #0 to host 10.192.6.222 left intact

* Closing connection #0

) Error ID: [a2dd9a6c-3634-4966-a010-372638a7e42f]"}}

 -x, --proxy [PROTOCOL://]HOST[:PORT]  Use proxy on given port
     --proxy-anyauth  Pick "any" proxy authentication method (H)
     --proxy-basic   Use Basic authentication on the proxy (H)
     --proxy-digest  Use Digest authentication on the proxy (H)

10.xx.xxx.xxx is a firewall with port forwarding. It is not proxy.

My Apologies for late reply, we are using two IPs to connect TRTH.10.192.6.221 and 10.192.6.222. Initially we were using 222 and was not able to connect, now we are using 10.192.6.221 and able to connect. Can you please check from your end why there is a problem with 10.192.6.222? We have check our team and they said both the IPs are good to connect. Please look into the commands and their output as below.

$ curl -kI https://10.192.6.222/RestApi/v1

HTTP/1.1 200 OK Set-Cookie: DSSAPI-COOKIE=R868494345; path=/ Cache-Control: private Content-Length: 5020 Content-Type: text/html; charset=utf-8 Server: Microsoft-IIS/7.5 X-AspNetMvc-Version: 4.0 X-Request-Execution-Correlation-Id: e97f5a6c-ae36-4e81-b3b0-c4e5df243da4 X-App-Id: Custom.RestApi X-App-Version: 811.1.4.64 Date: Tue, 25 Jul 2017 06:49:03 GMT

$ curl -kI https://10.192.6.221/RestApi/v1

HTTP/1.1 200 OK Set-Cookie: DSSAPI-COOKIE=R2485808843; path=/ Cache-Control: private Content-Length: 5020 Content-Type: text/html; charset=utf-8 Server: Microsoft-IIS/7.5 X-AspNetMvc-Version: 4.0 X-Request-Execution-Correlation-Id: b31d471b-453c-421f-abac-abb8604ae711 X-App-Id: Custom.RestApi X-App-Version: 11.1.534.64 Date: Tue, 25 Jul 2017 06:49:12 GMT

Please help.

C:\Users\xxx\Downloads\curl_7_53_1_openssl_nghttp2_x64>curl -kI https://hosted.datascopeapi.reuters.com/RestApi/v1
...
X-App-Version: 11.1.534.64
Date: Tue, 25 Jul 2017 10:44:18 GMT