Hi,
I tried to install the proxy API but unfortunately the installation itself seems to be not working properly. The install program never came to an end and after aborting I found a not working installation under the following path:
"C:\Users\XXXXX\AppData\Local\Eikon API Proxy\EikonAPIProxy.exe"
Using the uninstall program I have the same effect, the setup is not finishing.
I can start the API Proxy and I see the login screen (my credentials seem to be accepted), but nothing else (s.attached logfile )
Is there any other prerequisite for installing the API (EIKON is installed on this machine V4.0.39)?
Thanks,
Matthias
Logfile:
2017-05-12T14:33:04.936Z - info: Starting process 12356 with command line: C:\Users\xxxxxx\AppData\Local\Eikon API Proxy\EikonAPIProxy.exe
2017-05-12T14:33:05.169Z - info: Starting...
2017-05-12T14:33:05.171Z - info: Reading product manifest
2017-05-12T14:33:05.178Z - info: Async loading of component C:\Users\xxxxxx\AppData\Local\Eikon API Proxy\resources\app.asar\scripting-proxy\index.js
2017-05-12T14:33:05.626Z - info: Async loading of component C:\Users\xxxxxx\AppData\Local\Eikon API Proxy\resources\app.asar\scripting-proxy\configurationManager.js
2017-05-12T14:33:05.728Z - info: ... successfully bootstrapped
2017-05-12T14:33:05.729Z - info: [Eikon API Proxy] Eikon API Proxy is starting ...
2017-05-12T14:33:05.729Z - info: [Eikon API Proxy] Process Id is 12356
2017-05-12T14:33:05.730Z - info: [Eikon API Proxy] System Information: {"type":"Windows_NT","platform":"win32","architecture":"x64","release":"6.1.7601","memory":8083.15625}
2017-05-12T14:33:05.730Z - info: [Eikon API Proxy] Application Information: {"path":"C:\\Users\\xxxxxx\\AppData\\Local\\Eikon API Proxy\\resources\\app.asar","version":"1.0.73","local":"de"}
2017-05-12T14:33:27.877Z - error: [Main] An error occurred. Details: Unhandled Rejection at: Promise [object Promise] reason: Error: Command failed: REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography /v MachineGuid
FEHLER: Die Registrierungsbearbeitung wurde vom Administrator deaktiviert.
2017-05-12T14:33:27.893Z - info: [configuration] Settings are not overridden, continuing with default settings.
2017-05-12T14:33:27.894Z - info: [configuration] Platform not specified, defaulting to PROD
2017-05-12T14:33:27.895Z - warn: [configuration] File C:\Users\xxxxxx\AppData\Roaming\Thomson Reuters\Eikon API Proxy\.portInUse already exists (was previous run interrupted?), deleting.
2017-05-12T14:33:27.897Z - info: [configuration] File C:\Users\xxxxxx\AppData\Roaming\Thomson Reuters\Eikon API Proxy\.portInUse deleted.
2017-05-12T14:33:27.913Z - info: [Eikon API Proxy] Starting services...
2017-05-12T14:33:27.913Z - info: [www] Initializing local http server on process ID 12356
2017-05-12T14:33:27.914Z - info: [www] Server port is: 36036
2017-05-12T14:33:27.928Z - info: [www] Express server listening on port 36036
