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charles_dery avatar image
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Server response is not valid (Excel API)

Hi,

Response calling API in Excel: "Server response is not valid"

rebooted computer several times, etc. refreshed workbook, called API several time and still get same error.

Any help will be highly appreciated

Thanks

Charles

apiexcel-error
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1 Answer

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Jirapongse avatar image
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@charles_dery

Could you please confirm the product that you are using?

Is it COM APIs for use in Microsoft Office available at https://developers.refinitiv.com/en/api-catalog/eikon/com-apis-for-use-in-microsoft-office or =TR(...) function?

If it is COM APIs for use in Microsoft Office, please provide us with the sample application so we can use it to replicate the issue. However, if it is =TR(...) function, please contact Eikon support team to investigate the issue.

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